Privacy Policy

1. Introduction

TIA — Travel Industry Association of Florida ("TIA", "we", "us", or "our") is committed to protecting the privacy of our members, event attendees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tiaflorida.org or interact with us as an organization.

By using our website or joining TIA, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information You Provide Directly:

• Name, email address, phone number, and mailing address
• Professional credentials (IATA, CLIA, or TRUE numbers and expiration dates)
• Company name, position, and years of industry experience
• Travel specialties, niches, and destination preferences
• Photo identification documents submitted with membership applications
• Payment information (processed securely by third-party payment processors)
• Communications you send us via email or our contact form

Information Collected Automatically:

• IP address and browser type
• Pages visited and time spent on pages
• Referring URLs and device information
• Cookie data (see Section 7)

3. How We Use Your Information

• Process and manage your TIA membership application and annual renewals
• Verify professional credentials required for membership eligibility
• Send you event invitations, newsletters, and member communications
• Facilitate FAM trip coordination and travel industry networking opportunities
• Share your contact information with industry partners if you have authorized this
• Process payments for membership dues and event registrations
• Respond to your inquiries and provide member support
• Improve our website and services
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Industry Partners: With your explicit consent, we may share your contact details with vetted TIA industry partners for professional networking purposes.
• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or sending email communications, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Protection of Rights: To protect the rights, property, or safety of TIA, our members, or others.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Photo ID documents submitted for membership verification are stored securely and accessed only by authorized TIA staff. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your TIA membership is active and for a reasonable period thereafter, as required by applicable law or legitimate business purposes. Membership application documents (including ID uploads) are retained for the duration of your membership and deleted upon written request following membership termination.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention obligations)
• Opt-out: Unsubscribe from marketing emails at any time using the unsubscribe link
• Withdraw consent: Withdraw consent for sharing your information with industry partners

To exercise any of these rights, please contact us at info@tiaflorida.org.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify members of material changes by email and update the "Last updated" date at the top of this page. Continued use of our website or membership services after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: