The Travel Industry Association of Florida, Inc. (TIA) welcomes travel advisors and industry partner members under adherence to the following code of ethics…

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Professional Conduct/Code of Conduct

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TIA travel advisor members will conduct all activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our members. In addition we treat fellow TIA supplier, media and advisor members with the same level of respect, professionalism and integrity. Any actions to the contrary will result in immediate dismissal from TIA membership.

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The Association:

• Established to provide and promote leadership and support for the Travel Advisor profession.

• Upholds and encourages the highest standards in professional and personal behavior.

• Promotes active learning, personal development and the sharing of best practice.

• Represents and interacts with its members with respect, dignity and in a timely manner.

• Uses members' data for the sole purpose of the Association and to further the interests of the membership.

• Does not sell members' data to third parties and or release such data to third parties without the members' express knowledge.

• Works with suppliers in a non-partisan, neutral and objective manner.

 

The Members (all TIA members no matter what type of membership):

• Members must attend three of TIA’s 12 major events / meetings per year.

• Behave and work with the highest professional and ethical standards of integrity, acting in a manner that upholds the Association vision and mission.

• Act in a manner that is in the best interest of their employer and its reputation in society. 

• Use every opportunity to advance the reputation of the profession through individual contribution, team or functional leadership and participation in the Association.

• Meet their obligations to the Association and fellow members, including respect for privacy and personal information.

• Make appropriate use of knowledge or information resulting from Association Membership.

• Protect the intellectual property of the Association and ensure its use in an approved manner.

• Maintain silence and provide full attention during Supplier presentation. 

• Silencing cell phones during presentations.

• Professional dress, cleanliness, respectful of speakers, punctuality, and attendance at all functions including supplier-sponsored functions is expected.

 

Expected Conduct:

 

TIA seeks to provide a conference environment in which all participants feel safe and are treated with respect. In order to create that environment, participants are expected to maintain appropriate standards of behavior by refraining from conduct that may be (or perceived to be) harmful to themselves, other participants, TIA staff and/or other third parties. 

 

Types of conduct that TIA considers inappropriate includes, but is not limited to:

• Harassment, which is defined for purposes of this policy to include (i) unwelcome or offensive verbal, visual, or physical contact directed at any employee, member, contractor, or other individual, including conduct or comments that a person would reasonably find offensive;

• Deliberate intimidation, stalking, inappropriate photography or recording; and

• Sustained disruption of talks or other events. Note that conduct acceptable to one person may be offensive to another. Thus, the Association will not tolerate unwelcome jokes, comments, gestures, or other expressions, however intended. Some examples of unacceptable behavior are:  

  • Verbal conduct such as epithets, derogatory comments, slurs or unwanted sexual comments, advances, or invitations;

  • Visual conduct such as derogatory posters, photography, cartoons, drawings or gestures;

  • Physical conduct such as assault, unwanted touching, blocking normal movement patterns or interfering with work of another because of his or her sex or race of any other protected characteristic.

 

Consequences:

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The Association may at its sole discretion:

• Revoke membership, individual, corporate or vendor, and/or certification as a result of any individual being found to have breached TIA Code of Conduct.

• Revoke certification of anyone found to have achieved certification/membership based on false information

• Revoke membership, individual, corporate or vendor, and/or certification, and/or suspend or terminate access to the member’s only activities. 

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